Approach
We redefined the information architecture of the app to ensure that essential functionalities were easily accessible. This involved restructuring menus, consolidating related features, and eliminating unnecessary steps in user journeys.
The primary functions are always within one step from the user, which was the most crucial goal in creating a seamless everyday usage experience.
The page structure does not go too deeply, making linking and navigation easier. The learning curve is simplified, and by directing the user’s attention to the initial flow, the chances of completing actions are increased.